Privacy Policy – Hughes Electrical Services

Last updated: [21/05/2026]

1. Introduction

Hughes Electrical Services (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.

2. Who We Are

Hughes Electrical Services

144 London Road, Holyhead. LL65 2RB

Email: info@hugheselectricalservices.co.uk

Tel: 07999 665384

We are the data controller responsible for your personal data.

3. What Information We Collect

We may collect and process the following personal data:

Name

Email address

Phone number

Address (if provided for quotations/work)

Details of your enquiry or job

Technical data (e.g. IP address, browser type, via cookies/analytics)

4. How We Collect Your Data

We collect data when you:

Submit an enquiry through our website contact form

Email or phone us

Request a quotation or service

Interact with our website (via cookies or analytics tools)

5. How We Use Your Information

We use your data to:

Respond to enquiries

Provide quotations and carry out electrical services

Communicate with you about your job

Maintain business records and compliance

Improve our website and services

6. Lawful Basis for Processing

We process your personal data under the following lawful bases:

Contract – to provide quotes and carry out work

Legitimate interests – to run and improve our business

Legal obligation – for compliance (e.g. invoicing, certification records)

Consent – where required (e.g. cookies)

7. Data Sharing

We do not sell your data.

We may share your data with:

Accountants or business advisers

Trusted contractors (if required for larger jobs and agreed)

IT service providers (e.g. website hosting, email providers)

Authorities where required by law

All third parties are required to handle your data securely.

8. Data Retention

We only keep your data for as long as necessary, including:

Customer records: typically up to 6 years (for legal and tax purposes)

Enquiries: retained for a reasonable period unless converted to a job

9. Your Rights

Under UK data protection law, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Restrict or object to processing

Withdraw consent (where applicable)

To exercise these rights, contact us using the details above.

You also have the right to complain to the Information Commissioner’s Office (ICO).

10. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, misuse, or loss.

11. Cookies

Our website may use cookies to improve your experience and analyse website traffic.

You can control or disable cookies via your browser settings.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies.

13. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.